Get the right NeoChat plan for your team
Share your channels, languages and seat needs. An advisor will help evaluate the setup.
NeoChat uses Telegram for product questions, demo booking, technical support and after-sales assistance.
Telegram support desk
All inquiries are handled through Telegram so conversation records stay easy to follow.
Telegram support
Product questions, pre-sales planning, technical support and after-sales assistance.
Service support
Cross-time-zone response
Product questions and setup issues are prioritized on business days.
Privacy and permissions
Get configuration guidance for access control and conversation archives.
Overseas access
Evaluate website, Telegram and WhatsApp channel setup.
Secure communication
Sensitive materials should be submitted through controlled workflows.
Contact FAQ
How quickly will you reply?
We usually reply as soon as possible on business days. Complex setup questions may require more details.
Can I see a demo first?
Yes. You can book a product demo through Telegram.
Do you support enterprise setup?
Yes. Enterprise plans can be configured around seats, channels, permissions and data needs.
Do you have partnership options?
You can share your cooperation direction through Telegram, and an advisor will follow up.