Plans

Choose a support plan by team size

We recommend plans based on seats, channels, languages and deployment needs.

Standard

For small teams starting with one support workspace

$85/mo
Buy now
Included features
  • 1 agent seat
  • Live conversation
  • Team collaboration
  • Multichannel access
  • Application limit
  • Smart guidance
  • Internal chat
  • Smart translation
  • Internal transfer
  • Channels (3)
  • Reception capacity (25)
  • Multilingual translation (100k bytes)
  • Mainland China unavailable
Recommended

Growth

For teams that need Mainland China service and higher capacity

$150/mo
Buy now
Included features
  • 1 agent seat
  • Live conversation
  • Team collaboration
  • Multichannel access
  • Application limit
  • Smart guidance
  • Internal chat
  • Smart translation
  • Internal transfer
  • Channels (5)
  • Reception capacity (50)
  • Multilingual translation (300k bytes)
  • Mainland China available

Enterprise

For teams that need custom seats, channels, capacity and translation quota

Custom
Talk to an advisor
Included features
  • Custom seats
  • Live conversation
  • Team collaboration
  • Multichannel access
  • Application limit
  • Smart guidance
  • Internal chat
  • Smart translation
  • Internal transfer
  • Channels (custom)
  • Reception capacity (custom)
  • Multilingual translation (custom)
  • Mainland China available

Contact an advisor for a product demo and setup guidance

Encryption and access control
Conversations, customer profiles and notes are protected with role-based access and audit records.
Advisor-assisted setup
After confirming your team size and channels, an advisor helps complete the initial setup.
Demo walkthrough
Review the core workflow first, then choose the right seats, channels and language plan.

FAQ

Questions before purchasing NeoChat

What is the minimum paid plan?+

Plans start from one agent seat. You can add seats based on your team size.

Do you provide training and support?+

Yes. All plans include standard support. Enterprise customers can receive deeper delivery and configuration assistance.

What is an agent seat?+

An agent seat is an account that can log in and handle customer conversations.

Can I review the product first?+

Yes. You can book a demo or create an account to understand the core workflow first.

How is data protected?+

NeoChat uses encrypted transport, role-based permissions and conversation audit records.

Which payment methods are supported?+

We support common online payment methods. After confirming the plan, an advisor can help with setup.

Instant Access · Zero-Ban Encryption · All Industries · AI Translation

Talk to a NeoChat advisor and get a demo plan based on your team size, channels and languages. Experience the four core advantages.

NeoChat 面向跨境团队与海内外中文用户访问场景,提供不预设行业门槛、对话全程加密传输、多渠道客服和客户会话管理。