Choose a support plan by team size
We recommend plans based on seats, channels, languages and deployment needs.
Standard
For small teams starting with one support workspace
- 1 agent seat
- Live conversation
- Team collaboration
- Multichannel access
- Application limit
- Smart guidance
- Internal chat
- Smart translation
- Internal transfer
- Channels (3)
- Reception capacity (25)
- Multilingual translation (100k bytes)
- Mainland China unavailable
Growth
For teams that need Mainland China service and higher capacity
- 1 agent seat
- Live conversation
- Team collaboration
- Multichannel access
- Application limit
- Smart guidance
- Internal chat
- Smart translation
- Internal transfer
- Channels (5)
- Reception capacity (50)
- Multilingual translation (300k bytes)
- Mainland China available
Enterprise
For teams that need custom seats, channels, capacity and translation quota
- Custom seats
- Live conversation
- Team collaboration
- Multichannel access
- Application limit
- Smart guidance
- Internal chat
- Smart translation
- Internal transfer
- Channels (custom)
- Reception capacity (custom)
- Multilingual translation (custom)
- Mainland China available
Contact an advisor for a product demo and setup guidance
FAQ
Questions before purchasing NeoChat
What is the minimum paid plan?+
Plans start from one agent seat. You can add seats based on your team size.
Do you provide training and support?+
Yes. All plans include standard support. Enterprise customers can receive deeper delivery and configuration assistance.
What is an agent seat?+
An agent seat is an account that can log in and handle customer conversations.
Can I review the product first?+
Yes. You can book a demo or create an account to understand the core workflow first.
How is data protected?+
NeoChat uses encrypted transport, role-based permissions and conversation audit records.
Which payment methods are supported?+
We support common online payment methods. After confirming the plan, an advisor can help with setup.
Instant Access · Zero-Ban Encryption · All Industries · AI Translation
Talk to a NeoChat advisor and get a demo plan based on your team size, channels and languages. Experience the four core advantages.